Australia Wide Assist has been
providing 24 Hour, 7 Day National Roadside Assistance services to automotive
service groups, major franchised dealers, independent vehicle dealers,
motoring clubs, insurance companies, warranty companies, oil companies
and repair workshops since 1993.
With a reliable nationwide network of over 1000 roadside assistance service
providers, AWA provides a high standard of fast, professional service.
All service providers communicate via radio, satellite navigation or mobile
phone, ensuring AWA’s ability to monitor progress of individual callouts,
and log successful completion of each job.
Emergency assistance phone numbers call direct to AWA central 24 Hour
7 Day control room, not to an answering service. The member in distress
is speaking direct to the controller who will dispatch the rescue vehicle.
AWA’s mapping program covers the whole of Australia, the individual member
and closest service provider locations are quickly established. Generally,
service is provided within 30 minutes to calls from metropolitan areas
and major regional centres. Customers will be advised of any delays
due to distance or prevailing conditions.