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![[Company Logo Image]](awalogo.jpg)
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NATIONAL
COVERAGE
24 HOUR ROADSIDE ASSISTANCE
24 HOUR FREE CALL Customer
support,
providing
SPECIFIC SERVICES and PROFESSIONAL ADVICE.
ROADSIDE RESPONSE
Once a call for help is received, either at the customers home or on the
road, a mobile service is immediately despatched to the scene to rectify,
on the spot, the following roadside difficulties:
* Flat Battery - Vehicle will be jump started at request of
driver.
* Flat Tyre - Vehicle spare wheel will be fitted.
* Out of fuel - Minimum 5 litres of unleaded fuel supplied at drivers
cost.
- LPG/Diesel vehicles transport to fuel supply
* Locked\lost keys - Open vehicle (Cost up to $55 GST Inc.)
TOWING - BREAKDOWN
If the customers vehicle is unable to be quickly mechanically
repaired or safely driven, the vehicle, including the driver, will be
transported to a nominated service centre, or owners home address.
In a situation where the breakdown occurs on a trip or holiday, we would
transport the vehicle to the nearest service centre or mechanical
repair facility.
In an after hours situation, arrangements can be made to store the vehicle
and transport when the service centre or repair facility is open.
FREE SERVICE
A 20km free of charge service for roadside response and breakdown
towing applies on a NATIONAL basis, as part of our standard service, with
all excess km charged at the recommended industry rates. This free
service radius can be extended to suit client's needs.
GENERAL ASSISTANCE
We will relay urgent messages to family, friends and business associates,
likely to be concerned by disruption or delay.
Arrange for alternative transport in the case of a major breakdown or
accident such as call a taxi service. (Taxi cost at drivers expense)
EXCLUSIONS
* Trucks, heavy equipment and vehicles over 2.5T gross.
* Bogged vehicles that require specialist heavy equipment for
removal and/or are not within easy reach of a public thoroughfare.
* Vehicles used for hire or reward.
* Vehicles located off public roads. (Other than private residence)
RATES
Rates for the provision of the service are dependent on a number of factors-
1. Volume of registrations-
* More registrations per month, less cost
per vehicle.
(Reviewed
each 12 months)
2. Period of cover-
* 6 months
* 12 months
* 24 months, etc.
3. Free service area radius-
* 20 kms
* 50 kms - etc.
4. Extent of service-
* Standard Roadside Assistance/Breakdown
Transport
* Transport Assistance
* Ambulance Cover
* Hire car subsidy
* Accommodation subsidy.
* Other specific requirements.
We
can specifically tailor a service to suit our
client's i
Contact Information
- Telephone 08 8369 1089
- FAX 08 8369 2671
- Postal address PO Box 10130, Adelaide BC 5000
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- Email
- General & Sales Information:
admin@australiawideassist.com.au
Customer Support:
admin@australiawideassist.com.au
Webmaster: tiffany@australiawideassist.com.au
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