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Australia Wide Assist operates with its own call centre based in South Australia. 


A call from anywhere in Australia will be answered by our operators 24 hours a day, 7 days a week. The operator who takes the call will dispatch the closest available assistance while you are on the phone. We do not use automated telephone services.


AWA's comprehensive mapping program covers Australia, as well as a significant portion of New Zealand, so the individual breakdown and closest service provider locations are quickly established, When a call for assistance is received, this service provider network system enables our trained operators to locate and dispatch the nearest assistance and within minutes give the caller an estimated time of arrival. Our specially designed database system also includes locksmiths, service repair vans equipped with batteries for sale and can be expanded to suit other requirements. 

Generally service is provided to calls from metropolitan and major regional centres within 1 hour. Customers will be advised of any delays due to location distance or prevailing conditions such as bad weather or heavy traffic.

Discover all the ways Australia Wide Assist can keep you, your family and your business safe. You can rely on Australia Wide Assist for all of your insurance needs and special requirements. Whatever you need advice about, our team of 10 expert consultants are here for you.

Schedule a meeting today to learn what we can do for you.

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